money money money

Started my shift at 4.30pm today. Everything was going monotonously not until 6pm. Majority came in around 6ish, and everyone, and i meant mostly everyone wanted a quick meal. 4 on the battlefloor. Tsk.

When it's mega busy, you hardly find the rest or don't even think getting help from the others. The policy goes like this - you only do your stuffs, don't bother about others'. Thank you very much for your co-operation.

Get the idea yet?

I am still very upset from yesterday's incident. Very, very much. I can't help myself from not thinking about it. And when things involved about monies, you have no way to get out of it. Obviously this time, i was the unlucky ones.

18th Sept 09,

Table #6 had 2 bottles of Sancerre. I remember very clearly that i wrote them down onto the bill. A bottle costs roughly £20ish. So thats equivalent to £40ish. Correct? With the appetisers and main courses, the bill summed up £53ish.

How could the appetisers and maincourses be £13ish for 2 pax. Thats impossible.

This conversation took place during our supper.

"Are you sure you've jotted down the 2nd bottle?" "How come the total brought down was only 50ish?" she asked and sounded inquisitively.

"I am pretty sure i did. When you brought the bill to the table, didn't you check?" i responded with a very unpleasant voice.

" I dont know". she answered.

From the way she questioned , i can feel that she was trying to tell everybody she was innocent.

During closing, i still think i have jotted it down. I took the courage to find the receipts, and the moment that i have found it;

"How come the total was only 50ish when it was supposed to be 70++ for 2 bottles and the meals. I have counted them correctly!!" Must be you, added the 2nd bottle after i have summed up the bill.

Trust me, that moment i was speechless.

Firstly, she pinpointed that i did not jot down the 2nd bottle of wine onto the bill during our supper. (I was already upset , she did not apologise for her "intelligent's guess")

Secondly, when she found out that i actually did my job, she further commented that it was STILL my fault cause there is no way that the amount that she had counted was so much lesser.

Hence the words, "must be you" still playing in my head, till now.

Sigh.

Come to think of it, in this case, there are only 2 probabilities.

1) The person who counted the amount missed out the 2nd bottle.
2) The person who jotted down the 2nd bottle didn't aware that the amount has been calculated.

So, £20ish short in the till.

What did we do?

Tipp-Ex. Liquid paper. Correction pen.

Even the problem has been solved now. I still don't feel right about it. In this case, it could be my fault, or it could be hers too. Tho i stand more chances of making the mistake, but why didn't she admit it could be hers too? or, at least say something like, the person who brought the check to the table was supposed to double check it?

Sometimes silence does not really equal to acceptance. This time, no one stands out to say a single thing. Everybody is just assuming.