"Hey there!" he shouted, in a polite way.
I rushed to him from the bar, hoping not another complain again.
"Yes, how can i help you sir?" i offered.
"Do you happen to know if your foods here have MSG ?
(I knew something wasn't right. I knew it!)
"Errr..." i paused.
"Do you know what's MSG??" he looked pissed.
Yess. "It's Monosodium Glu.... tamate??" D'oh .
"Wow, you knew?" he looked impressed.
(The thing with this customer, he thought peoples who wait for table are usually less educated, and working around the clock just for the monies.)
Bahh. The streotyping.
Back to the conversation,
He asked again, "So, do you know?"
"I am not quite sure. but i can check for you."
"Well, please do so." he looked panic.
And i ran to the kitchen with a confused look.
Along the pathway, Aunty B saw me. After confirming with her, i ran back to the customer with a glass of water.
"Heya sir, i am terribly sorry. Unfortunately, there... is."
"Oh no..oh noo..oh no..." he chanted while shaking his head.
"Shittt" was the only word in my heart. I know we are in the weeds again.
The customer said he is allergic to MSG, and he looked weird when we had the conversation.
He said he has left his medicine/tablets in the hotel room. Feeling dizzy and heart pain.
"Think!. think!!. think!!". the inner voice yelled at me.
I remember, i offered to call for an ambulance.
Hey, that's not a bad idea afterall? Eventhough he was still conscious. That's what we called precaution. Just.Incase. But he insisted that he's fine and kept saying it's alright.. And left with his wife with a cab and £1.70 as the graituity. Oh well.
Hmmm now i'm worried.
I just hope he is alright. If you happen to read any news about an American tourist died of MSG in the hotel room or sth. Harhar. You know why.
Waitress's pov : well, i am pretty sure the exclusion clause does not work here since it's not due to our negligence. He, at the first place should have told us his current illness and any allergic etc. Yes i pity him, but then again, when comes to own health, who has to be more precautious and responsible? Yes, we are almost everything. Clowns, marketers, economists, cleaner, runner, business analysts- but we're not your care taker.
What say you?
Friday, 28 August 2009
Sunday, 23 August 2009
Accident happens
In the midst of service, an indian guy came to me.
"Do you know where's the washroom?"
Lol.
Of course i do. "Just head straight", i replied
"Do you know" sounds so hmm, inappropriate? I don't know.
If i don't, i think i have an issue here.
*
At work today too,
I have no idea how this medium sized lady ram into me. I was carrying a tray with 4 glasses.And it was too late to decelerate. Left hand was shakened, then the glasses were wobblying on the trays. (Now it got me thinking, where was my right hand.hmm.) The water goblet, the wine glass fell on the wooden floor and broke into crystal bits. That second, i was blank. I ran in and out to kitchen, thinking the best way to clear the mess that the lady and i made. Funnily enough, the lady only apologised, and disappeared to-somewhere- god- knows.
I went in the kitchen trying to look for some used/recycle napkins from dinner service. Dee saw me. I murmured the word "effff". It was so obvious i was pissed off la. I then silently pronounced the word. Fuuucker. No, i don't usually swear. Today was exceptional case. It was crazy busy. Fulled house, and woots, new record of no. of customers. Yeaa.. the thing is, everybody was busy minding own business, no one is there to give me a hand. Grrrr.
I was so sad! But then i managed to keep it cool, not letting off my anger.
Yay. i managed to pull it through for another war again.I think i did good. Not great. Tomorrow is another brand new day, with more suprises to come.
Minutes to 4 am. I should go to my dreamy land now.
Toodles. x
"Do you know where's the washroom?"
Lol.
Of course i do. "Just head straight", i replied
"Do you know" sounds so hmm, inappropriate? I don't know.
If i don't, i think i have an issue here.
*
At work today too,
I have no idea how this medium sized lady ram into me. I was carrying a tray with 4 glasses.And it was too late to decelerate. Left hand was shakened, then the glasses were wobblying on the trays. (Now it got me thinking, where was my right hand.hmm.) The water goblet, the wine glass fell on the wooden floor and broke into crystal bits. That second, i was blank. I ran in and out to kitchen, thinking the best way to clear the mess that the lady and i made. Funnily enough, the lady only apologised, and disappeared to-somewhere- god- knows.
I went in the kitchen trying to look for some used/recycle napkins from dinner service. Dee saw me. I murmured the word "effff". It was so obvious i was pissed off la. I then silently pronounced the word. Fuuucker. No, i don't usually swear. Today was exceptional case. It was crazy busy. Fulled house, and woots, new record of no. of customers. Yeaa.. the thing is, everybody was busy minding own business, no one is there to give me a hand. Grrrr.
I was so sad! But then i managed to keep it cool, not letting off my anger.
Yay. i managed to pull it through for another war again.I think i did good. Not great. Tomorrow is another brand new day, with more suprises to come.
Minutes to 4 am. I should go to my dreamy land now.
Toodles. x
Sunday, 16 August 2009
S.o.r.r.y.
Sorry to keep you waiting.
Sorry for the long wait.
Sorry for the slow service
So sorry.
My apologies.
I'm sorry, one moment please
I am terribly sorry.
So sorry. Will be with you shortly
Sorry, will get back to you in a bit
Sorry will get my colleague to attend your table soon.
Sorry thats the best that i can do.
Sorry, i'm afraid not.
Sorry we are fully booked for tonight.
I'm sorry, we have no table left.
__________________________
I have never said so much sorry in a day. It was mega busy yesterday and today. Hope tomorrow is not like this anymore.
An old lady tapped on my shoulder at the prep station.
"Hi!", she said.
"Yes, how can i help you?" i responded immediately.
She seemed shy and talked really soft, and i hardly hear a word that uttered from her mouth.
There were only some parts that i heard.
"Thank you, happy, great time, great dinner."
She then back to her seat.
Later Aunty B told the rest of the team, the son told Aunty B that his mum enjoyed herself very much. And she even sang a song. (??!!)
LOL. Aww how cute.
It's a hectic and tiring day again, but the smile on the granny's face really made it worthwhile.
Sorry for the long wait.
Sorry for the slow service
So sorry.
My apologies.
I'm sorry, one moment please
I am terribly sorry.
So sorry. Will be with you shortly
Sorry, will get back to you in a bit
Sorry will get my colleague to attend your table soon.
Sorry thats the best that i can do.
Sorry, i'm afraid not.
Sorry we are fully booked for tonight.
I'm sorry, we have no table left.
__________________________
I have never said so much sorry in a day. It was mega busy yesterday and today. Hope tomorrow is not like this anymore.
An old lady tapped on my shoulder at the prep station.
"Hi!", she said.
"Yes, how can i help you?" i responded immediately.
She seemed shy and talked really soft, and i hardly hear a word that uttered from her mouth.
There were only some parts that i heard.
"Thank you, happy, great time, great dinner."
She then back to her seat.
Later Aunty B told the rest of the team, the son told Aunty B that his mum enjoyed herself very much. And she even sang a song. (??!!)
LOL. Aww how cute.
It's a hectic and tiring day again, but the smile on the granny's face really made it worthwhile.
Monday, 3 August 2009
hello august.
July went by so quickly, and i already had the best month of the year. Fellow colleagues threw me a suprise birthday dinner, with S came unexpectedly. Can't thank them enough for everything. Something which is rather extraordinaire compared to what i had for the past years. I had 1 gigantic cake, with 3 little candles and 2 average wishes made upon. It was only a simple celebration, but it felt great realising people whom i know for only less than 4months would put such efforts.
Too lazy to continue the rest of the post. So here are someupdates for you, my readers.
1. i have been very bad, not attending my chinese classes. not doing the homework. they are hiding inside the bag- the one that i don't use oftenly.
2. jo got me the latest dkny perfume. aww. and she got herself chanel chance. see how thoughful she is. i can use hers at the same time too.
3. went shoppping today. i got another bag for myself. the last shopping(3weeks back) i told myself "this is the last bag of the year". Today i bought another one, i hesitated and told myself. "ya, that was last year. this month is already a brand new year!"
4. i'm going to check out the gym 2mr. bahaha. i need to work out. too much fats stored. Soon becoming like miss michelin. i don't want to be so cute.
5. colleague's body checkup report shows negative. Swine flu free at the mo. So i'm not gonna RIP yet, anonymous reader.
25mins to 3am. I have to sleep.
p.s. thanks for the birthday msges/wishes. you know who you are :) <3
p.s.s. to dearie C, pls do not give up yet. Stay strong pls. My heart wrenches each time i know you're not happy. :(
Too lazy to continue the rest of the post. So here are someupdates for you, my readers.
1. i have been very bad, not attending my chinese classes. not doing the homework. they are hiding inside the bag- the one that i don't use oftenly.
2. jo got me the latest dkny perfume. aww. and she got herself chanel chance. see how thoughful she is. i can use hers at the same time too.
3. went shoppping today. i got another bag for myself. the last shopping(3weeks back) i told myself "this is the last bag of the year". Today i bought another one, i hesitated and told myself. "ya, that was last year. this month is already a brand new year!"
4. i'm going to check out the gym 2mr. bahaha. i need to work out. too much fats stored. Soon becoming like miss michelin. i don't want to be so cute.
5. colleague's body checkup report shows negative. Swine flu free at the mo. So i'm not gonna RIP yet, anonymous reader.
25mins to 3am. I have to sleep.
p.s. thanks for the birthday msges/wishes. you know who you are :) <3
p.s.s. to dearie C, pls do not give up yet. Stay strong pls. My heart wrenches each time i know you're not happy. :(
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